About Deckside Pool Service

The Deckside Difference

Deckside Pool Service has been providing high quality affordable commercial pool service since 1981. Currently we have 30 full time highly trained employees dedicated to providing you with the highest levels of customer service and professional services available. We have the privilege of providing professional services to over 200 Homeowner’s Associations as well as City and County municipalities. Tried and true business practices have been tested and refined over the years, and resulted in a recipe for success; our ingredients are listed below.

About Deckside Pool Service IT’S ALL ABOUT OUR PEOPLE! All Deckside employees are paid by the hour with overtime conforming to all Federal, State and local employment laws and regulations. They are well trained, uniformed employees; they are not independent contractors. Many of competitors utilize independent contractors who receive no training, no supervision, and no benefits. If that is not bad enough, many pay them on a per stop basis to incentivize them to run in and out as fast as they can!

This is one of the most important aspects that make Deckside different. Can you image, we actually incentivize and reward our employees to spend as much time as it takes on your property to make sure you are receiving high quality service at EVERY stop!

As a result of our decision to hire and train employees and NOT use independent contractors, the Deckside team is comprised of competent, knowledgeable and reliable team members. Before hire, our employees submit to a thorough background check, a credit check, and driving record check. New hires under-go extensive on-the-job training, and must demonstrate their competence through performance testing. Continuing education programs help our employees grow and identify a career path within the company, resulting in greater employee retention.

TRUST AND VERIFY: The service you receive is only as good as the people who provide the service on a daily basis. Even though we hire and train the best, we back that up with unmatched supervision, onsite inspections and on-going training. Company vehicles are equipped with highly accurate tamper proof GPS devices. Deckside the ONLY pool service company in California to have a dedicated field inspector! Our inspector in addition to our operations managers routinely inspect every pool, every month. No one else provides that level of quality assurance!

CRAZY GOOD CUSTOMER SERVICE! Our customer tell us that not only are we super responsive in providing information or requests, our willingness to take the extra time to help HOA board members and property managers understand what might be needed is unmatched!

BEST PRICE GUARANTE!: Our written price match guarantee is unmatched in the industry. We will match or beat any price from a licensed pool service contractor for service, products or repairs.

LAST BUT NOT LEAST! Strategic alliances with all the major manufacturers of pool equipment in addition to first-hand experience in pool replastering, deck and coping replacement and equipment room remodels give you confidence that Deckside is well trained on all aspects of maintaining your facility. You are assured that any new technologies such as WIFI enabled smart controllers, LED lighting advances, green energy pumps and heaters will be presented for your consideration when it is time for new or upgraded equipment.

DECLARATION OF INSURANCE: We carry commercial insurance with these limits:

Auto: $1,000,000. Mercury Policy AC 11057366.

Worker’s Compensation: $1,000,000 Preferred Insurance Policy WKN130497-3.

General Liability: $1,000,000/$2,000,000. Max Specialty Policy X0120010006.

CONTRACTOR’S LICENSE NUMBER: 836169 – a C-53 and C-61 licensed contractor.

TAX IDENTIFICATION — California S-Corporation, ID number 33-0881599